 | Terms And Conditions |  |
NEW European warehouse now open. Free delivery on all UK orders over £75.00 (except where indicated) plus we can now offer faster and cheaper European shipping rates from our new European warehouse
About Us Bitz Brands are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at Sales@Bitz-Brands.com
Registered office
Bitz Brands Ltd
(Registered in England no:06372601)
2.2 Navigator Park
Osprey Quay
Portland
DT5 1RA
Tel: +44 (0)20 3239 6724 (UK)
Tel: +356 35500806 (European warehouse MALTA)
Fax:+44 845 127 4393
Email sales@Bitz-Brands.com |
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card and paypal payments. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
You may send your credit card information via phone, fax, snail mail or over the Internet.
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Shipping And Handling For orders outside the EU the purchaser is responsible for any import duties and or taxes.
Orders may be despatched from either our UK warerhouse or our International warehouse in Malta
All items are subject to availability, and all dimensions are approximate only.
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| Delivery Schedule We aim to despatch all goods within 72 hours, please allow upto 28 days for delivery. |
Back Orders If your item is shown on our website as not in stock we will not notify you and will keep it on back order. If however there is a mistake on our website and the item is shown as in stock when it isnt we will notify you by email.
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Tax Charges Bitz Brands Ltd are VAT registered. Our registrastion number is 926 3158 22
VAT is charged on all orders. |
Credit Card Security We accept paymets by Worldpay and Paypal. Bitz Brands do not handle any credit card information, tihs ensures that your personal financial data is protected
Worldpay Payment Security
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.
The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.
Transaction Encryption
The transfer of the purchase details from the retailers site to Worldpay are encapsulated using our own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via SSL.
Security for the Shopper
Any communication between the shopper and WorldPay is also encrypted to the maximum strength supported by the shopper's browser using 128 Bit SSL. Shoppers are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provide the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.
Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.
Paypal Payment Security
Data Encryption
Your computer:
When registering or logging in to our site, we verify that your internet browser is running Secure Sockets Layer 3.0 (SSL) or higher.
In transit:
Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).
PayPal servers:
Your personal information is stored on our servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, we do not directly connect our firewall-protected servers to the internet.
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Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee
Any goods that are "made to order" will be charged a 60% handling fee if returned. |
| Reaching Us If you need to reach us, please email us on sales@Bitz-Brands.com, alternatively, you can call on +44 (0) 020 3239 6724 or fax us on +44 (0)845 127 4393 or write to us at Bitz Brands, 2.2 Navigator Park, Osprey Quay, Portland, Dorset DT5 1RA |
Privacy Policy Bitz Brands Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy
Everything we sell is fully guaranteed. If you are not completely satisfied you may return the merchandise within 30 days for a refund,replacement, or credit of the sale price. P and P charges will not be refunded unless you cancel your order within 7 working days of receipt, return postage is at the customers expense.
This does not apply to personalised or made to order products.
Damaged Goods
Items that arrive damaged must be notified to us within 7 calender days of receipt, Faulty damaged or unsuitable goods will be refunded in full.
REFUNDS
Refunds will be issued with 30 days
RETURN ADDRESS
Please return all goods to
BITZ BRANDS LTD
PO BOX 7364
Portland
Dorset
DT5 9AN |
| Remittance Terms Delivery made upon clearance of credit card payments with Worldpay or Paypal. |
Quoted Euro/Dollar rates are approximate only |
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